Frequently Asked Questions

Answers to what you need to know as members. Have a question that isn’t answered below? Ask us and we’ll get back to you and post the answer here.

General Membership

How do I book a Ride along / Observer Shift?

Donwload and complete this form. Then submit it to Alexandre Perreault for approval.

What is the Minimum Number of Hours to Stay Active?

A member is considered to be active if they have completed at least 24 hours of volunteer service per calendar quarter (3 months).

Members who do not maintain active status are considered inactive and will be required to update skills and/or certifications (“shakedown”) before returning to active status. A member who is inactive for more than six months will be removed from the membership. Inactive members may be requested to return all or parts of their uniform or assigned equipment.

How can I get in touch with a member of the psychological support team?

We are currently working on streamlining a system that will allow you to more easily contact a member of the psychological support team. In the meantime, please reach out to Philip and he will connect you with someone in a confidential manner.

Drivers

How do I become a Driver?
What are the boundary limits?

You can not cross the train tracks ever.

What do I do if the vehicle is damaged?

It is important to contact fleet@cslems.org in the event of any accident, breakage or if you have any questions concerning the vehicles.